Last updated: 11 November 2026
Protecting your personal data matters to us. This privacy policy explains what data we collect when you visit hausmart.si or send us an inquiry, why we need it and what rights you have. We process data in accordance with the General Data Protection Regulation (GDPR) and the Slovenian Personal Data Protection Act (ZVOP-2).
1. Data controller
Hausmart, Sv. Duh 139, 4220 Škofja Loka, Slovenia
Email: info@hausmart.si, phone: +386 30 646 007
Nova Gorica branch: Gradnikove Brigade 53, 5000 Nova Gorica, novagorica@hausmart.si
2. What data we collect
We only collect personal data to the extent necessary to respond to your inquiry and to carry out any resulting order:
- Contact forms and inquiries: first and last name, email address, phone number, the address of the property and any details you provide in your message (e.g. window dimensions, preferred materials).
- Email and phone communication: data you share with us in correspondence.
- Technical data when you visit the website: IP address, browser and device type, and usage data collected by cookies (see section 6).
We do not collect special categories of personal data and do not use data for automated decision-making or profiling.
3. Purpose and legal basis
- Responding to your inquiry and preparing a quote – pre-contractual steps at your request (Art. 6(1)(b) GDPR).
- Carrying out the order, delivery and installation – performance of a contract (Art. 6(1)(b) GDPR).
- Compliance with legal obligations, e.g. keeping invoices (Art. 6(1)(c) GDPR).
- Visitor analytics and newsletters – based on your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.
- Website security and spam prevention – legitimate interest (Art. 6(1)(f) GDPR).
4. Data retention
We keep inquiry data for no longer than 2 years after the last contact, unless a contract is concluded. Data relating to contracts and invoices is kept for as long as the law requires (accounting records up to 10 years). After that, the data is deleted or anonymised.
5. Sharing data
We do not sell your data or share it with third parties for their own purposes. Only carefully selected processors with whom we have appropriate agreements may access the data on our behalf: our website and email hosting provider, the spam-filtering service (Akismet), Google (visitor analytics), Mailchimp (newsletters, if you subscribe), and our installers and suppliers where this is necessary to fulfil your order. Some of these providers may process data outside the EU; in that case the transfer is protected by the European Commission’s standard contractual clauses or other appropriate safeguards.
6. Cookies
The website uses strictly necessary cookies required for it to work (e.g. language choice, form security). We only use analytics cookies (Google Analytics) and third-party content (e.g. Instagram) with your consent. You can delete or block cookies at any time in your browser settings; in that case some parts of the website may not work properly.
7. Your rights
With regard to your personal data, you have the right to:
- access your data and obtain a copy,
- have inaccurate data corrected,
- erasure (the “right to be forgotten”),
- restriction of processing,
- data portability,
- object to processing based on legitimate interests,
- withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal.
Send your request to info@hausmart.si; we will reply within one month. If you believe we are processing your data unlawfully, you can lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec RS, Dunajska cesta 22, 1000 Ljubljana, www.ip-rs.si) or with the supervisory authority in your country of residence.
8. Security
We protect your data with appropriate technical and organisational measures, including an encrypted connection (HTTPS), restricted access and regular system updates.
9. Changes to this policy
We may update this privacy policy from time to time. The current version is always published on this page.